Tuesday, September 11, 2012

Who Speaks

It matters, a lot.

Whether board members present the latest financials at the board meeting, or the CFO carries that portion of the meeting.

Whether board members discuss amongst themselves what they’re going to do to build up attendance at the annual benefit.

Whether board members feel the “message” is one they can carry to their friends – and if they don’t get it, do they speak up and say so?

We all want to avoid the “nod-and-avoid” syndrome – where you have board members who genially agree with whatever’s on the table…and simultaneously check out.

One shortcut around this is a classic middle-school technique – a presentation from a classmate. It’s the same principle, really – you listen to your peers, you snooze to the teacher.

Another middle school staple to borrow? The working group. (A committee by another name.)

And when you combine the two – the working group stands up at the lectern to lead a discussion on the agency’s new messaging – well then the room comes alive.

It’s peer-to-peer, middle school style.

Is it that we haven’t progressed?

Or is it that these techniques call upon the verities of human nature, which surface in middle school (if not before) and stick around for life…?

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