Behavior Mod…For Board Fundraising Success

At Cause Effective, we’ve been thinking a lot recently about how people modify their behavior, and how to use this knowledge to move toward a climate of higher board fundraising function.

One of the things neuroscience is teaching us is about how the brain works. It turns out that to successfully change behavior it’s actually easier to form a new habit – to carve a new neurological pathway – than to break an old habit. That is, to build a new habit in place of an old one rather than to re-pattern an old neurological pathway. So, too, with any kind of behavioral change – it’s easier to create a new pattern than to alter a deeply-entrenched habitual old one.

But what does this have to do with fundraising?

A lot – in how we approach changing (or building) board behavior.

Instead of berating board members for not giving in enough names for the appeal – or any names – and getting fixated on changing that behavior – this means pretending as if your board delivers, and then asking them for something they CAN give. Like asking them to write thank you notes, two per board member – something small, something they can “bring home” for you.

Acting as if you have a board that delivers, and then asking them for an easy lift, to start to change that definition around… is a way to change the underlying assumption about success. That they, themselves, are succeeders.

Think about the level of board fear – hey, staff fear too – about “asking for money.” Think about what a difference an attitude of confidence could make.

I believe that it’s our job to find and name success – those “wins” that tell us that we, as committed individuals who care a lot – can get there.

When board members feel like they’re successful, then success breeds success, and fosters the courage to put forth more effort to achieve greater success. And boy is this true in fundraising, that mountain of calcified board resistance and fear.

In establishing a climate where board members are successful at fundraising, we’re talking about naming a change as small as a board member attending an end-of-year student graduation party and bringing one friend (in other words, bringing someone who’s a potential donor, maybe even a potential board member). It’s up to us to connect those dots – to take a single board action and make it make sense as board success in fundraising.

But even more then that, it’s also up to us to create these small successes. By asking board members to do tasks that are doable, like two thank-you calls; or bringing one couple to the annual event as their guest.

And then congratulating them on it, because nothing says accomplishment like recognition from one’s peers. Having a board member themself describe to their fellow board members what they did reaffirms their own definition of themself as someone who brings in donors. It transforms that simple act – inviting someone somewhere – into a definition of themselves as (the beginning of) a rainmaker.

And who doesn’t want a rainmaker on their board?

SO this is what we need to find – those tiny instances that auger change. Our job in partnering with, nay managing, our boards – in fundraising and in other areas as well – is to find those little moments that are the beginnings of the transformation we’re looking for.

Watch the success, name the success, encourage the success… reproduce the success.